Vital Plumbers Ltd

Complete satisfaction posted 22/03/2022

Hi Mark, Many thanks for attending to our boiler on such an awful day. Should anything else go wrong with our system I have asked Ann to give you a call rather than rely on our suspect heating engineers. On the last two occasions when we had a problem with our heating system, the first engineer did not have a clue on how to set our thermostat. The second one that called said there was nothing wrong with our system. The you come along and, for the very first time, would you believe it, our heating system is actually working far more efficiently than before. Once we set our thermostat to the temperature desired, we wondered why the heating would go off once temperature was reached. And ..... we felt that the radiators never quite got hot enough. Yet you said the heating thermostat was set too high. Once again, we are truly grateful that you managed to resolve the situation to our complete satisfaction.