Saffron Heating

Terrible posted 09/10/2019

The engineer come to my property to fix a problem with the central heating through insurance claim There was no problem with the hot water at this point The engineer found that the pump was the problem and to his credit he got the central heating back on But before the problem I left the hot water on continuous and was no problem But now if I leave it on continuous the boiler does not turn off and there is a constant demand for hot water. When I explained this to the engineer he said there was nothing he could do. When I said I would leave a bad review he then said he could fix this free of charge then changed his mind and said I should go back to my insurance company to get this sorted Granted this job was done through my insurance but if this was my company I would want to get it sorted I have a 6 week old baby and last thing I want is problems with hot water or central heating Maybe he is different if your a paying customer but if your getting any work done via insurance make sure you check all things are working like before If you do not believe the above I have the message to prove what was said etc